Privacy Policy

Privacy Policy

Last Updated: February 27, 2026

At TN Bounce House (www.TNBouncehouse.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your data.

What Information Do We Collect?

We collect information from you when you place an order, register on our site, fill out a form, or interact with our services, including via SMS/text messaging.

The types of information we may collect include:

• Personal identifiers: Name, email address, phone number (including mobile number for SMS communications), mailing address, and billing/shipping details.
• Order and transaction information: Details about purchases, payments, and delivery.
• Communication data: Information you provide when contacting us or opting into SMS notifications (e.g., consent records, message content preferences).
• Other data: Any additional details you voluntarily provide through forms, surveys, promotions, or customer support.

You may visit and browse our website anonymously without providing personal information.

How Do We Use Your Information?

We use the information we collect for the following purposes:

• To process and fulfill your orders/transactions.
• To personalize your experience and better respond to your individual needs.
• To send important updates about your order, reservations, or service (including via email or SMS).
• To administer contests, promotions, surveys, or other site features.
• To send periodic emails or SMS messages with company news, updates, promotions, related products/services, appointment reminders, or other relevant information (only if you have consented where required).
• To improve our website, services, and customer support.
• For internal business purposes, such as analytics, fraud prevention, and legal compliance.

SMS/Text Messaging Communications We may use SMS/text messages (via services like Twilio) to communicate with you about your orders, bookings, promotions, reminders, or other updates. By providing your mobile phone number and opting in (e.g., via form checkbox, keyword, or explicit consent), you agree to receive these messages from TN Bounce House.

Message frequency may vary. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

To opt out of SMS messages at any time, reply STOP to any message (or use equivalent keywords like UNSUBSCRIBE, CANCEL, END, or QUIT). Reply HELP for assistance or more information.

You may also contact us directly to manage your preferences.

Important Note on Mobile Information No mobile information (including phone numbers or text messaging originator opt-in/consent data) will be shared with third parties or affiliates for marketing or promotional purposes. All categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties (except as necessary for SMS delivery providers like Twilio to facilitate messaging, who are bound by confidentiality and compliance obligations).

How Do We Protect Your Information?

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

When you place an order or enter sensitive information (such as credit card details), the transmission is protected via Secure Socket Layer (SSL) technology and encrypted. Sensitive payment information is handled securely by our payment gateway providers and is not stored on our servers after the transaction.

Access to your personal information is limited to authorized personnel who are required to keep it confidential.

Do We Use Cookies?

We do not use cookies on our website.

Do We Disclose Your Information to Outside Parties?

We do not sell, trade, exchange, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following limited circumstances:

• To trusted third-party service providers who assist us in operating our website, conducting business, processing payments, delivering products/services, or sending communications (e.g., SMS providers like Twilio), provided they agree to keep your information confidential and use it only for the purposes we specify.
• When we believe disclosure is necessary to comply with the law, enforce our site policies, protect our rights/property/safety or that of others, or respond to legal requests.
• Non-personally identifiable visitor information (e.g., aggregated analytics) may be shared with third parties for marketing, advertising, or other purposes.

Third-Party Links

Our website may occasionally include or offer third-party products or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content or activities of these linked sites. We encourage you to review their policies and welcome feedback about them.

California Online Privacy Protection Act (CalOPPA) Compliance

We comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act (COPPA) Compliance

We comply with COPPA and do not knowingly collect personal information from anyone under 13 years of age. Our website, products, and services are directed to individuals 13 years of age or older.

Your Consent

By using our website, placing an order, or providing your information (including opting into SMS), you consent to this Privacy Policy. For SMS, consent is obtained explicitly where required (e.g., via form or keyword opt-in).

Changes to Our Privacy Policy

If we make material changes to this Privacy Policy, we will update the "Last Updated" date above and may provide additional notice on our website. We encourage you to review this policy periodically.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at:

TN Bounce House, LLC 1771 Lewisburg Pike, Franklin, TN 37064 United States

Email: Info@tnbouncehouse.com Phone: 615-730-4498

Website: www.TNBouncehouse.com